FAQ Page

How can I pay?

Currently, you can transfer to the account POSB Savings 058-42627-0 or pay cash on delivery.

In future we will be accepting payments via credit cards and PayPal.

How can I obtain free shipping?

Free shipping is applicable for all orders above $100.

For all orders within Singapore which are lesser than $100, a $5 shipping charge is applicable.

How long does it take to process my order?

Normally, we will take around 2 weeks to design, create and ship your order. If your required product is already available, the order processing time would be faster.

In case, due to some unforeseen delay, if we cannot deliver within 2 weeks, we will contact you.

Do you take customized orders?

We encourage customized orders to meet your unique requirements. We can also advise you on color selections, materials to be used and bead accessories to match your outfit and meet your requirement

Will my orders be exactly like the products shown on the website?

Every product and material used is unique. If your order is in stock, then the product would be shipped. If your selected product is out of stock, we will call you with alternate materials and color combinations.

How do I check the status of my order?

You can check the status of your order from our website. Alternatively, you can call us at +65 91500196 or email us at sales@javeridesigns.com.sg.

How do I change or cancel my order?

For available products, you may change or cancel your orders within 3 days, if the products have not been shipped. If products have already been shipped, then shipping charges apply.

If your order is for a customized item, a pre-payment is required to procure the materials.

Do you ship outside Singapore?

At the moment, we have started shipping only within Singapore. We also ship internationally, based on requirements. For overseas orders, please contact sales@javeridesigns.com.sg for exact shipping charges.

How do I contact you?

You can call us at +65 91500196 or email us at sales@javeridesigns.com.sg.

How do I care for my beaded jewelry?

Every item from Javeri designs is handmade and packed with care. After us, wipe the item with a soft, dry cloth and keep back in the box for long-term use.

For overseas orders, please contact sales@javeridesigns.com.sg for exact shipping charges